APOLLO HOME CAREERS

Apollo Home Careers

Current Openings & Apprenticeships at Apollo Home

If you’re committed to the highest standards of friendly service and quality workmanship, take a look at our current openings and consider joining the Apollo team

Whether you are a recent high school graduate or a seasoned professional looking to make a career transition, we are hiring for a variety of positions and apprenticeships on our team. We value the unique skills and expertise that our diverse team members bring to the table, and we will always equip you with the industry-certified training you need to excel in your field. If you are dedicated to providing great customer service and positioning yourself at the forefront of the plumbing, HVAC, and electrical industries, then consider filling out our online application and taking the next steps of your professional career with Apollo Home!

Drain Technician

Description

Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  

 

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems. 


The Big Task

As a Drain Technician, you will diagnose and repair residential drain systems and lead customers to informed and confident buying decisions.


Key Sub Tasks

  • Maintain communication with dispatch, your manager, parts and installation teams.
  • Keep your company truck clean, inside and out.
  • Keep your truck inventory up to date.
  • Properly complete paperwork.
  • Join the on-call rotation.
  • Maintain a clean and professional appearance.
  • Have and maintain a clean driving record.
  • Participate in training allowing you to grow and develop as a professional.
  • Have or be willing to get the proper certifications. We can help you with this.


Desired Skills and Experience

 

If you can achieve the above and you find it fun and challenging - you have just the right amount.

 

What We Offer

  • Our top performers are among the highest paid technicians in Cincinnati. You’ll have unlimited earning potential.
  • Company supplied, take it home at night, new and safe, super-cool company truck.
  • Health Insurance- medical, dental, vision, life insurance, short-term and long-term disability
  • New technology, including iPhone, iPad & access to integrated software
  • State of the art tools, parts and supplies.
  • 401k Plan with a company match
  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at [company name].


If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. 


Equal Opportunity Employer

Apply NOW!

HVAC Installer

Description

Apollo Home has been servicing the Greater Cincinnati area since 1901! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. 


What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.


The Big Task

As an HVAC Installer, you will accurately and efficiently install top of the line heating and air equipment in our customers’ homes. 


Pay Range: $60k-$100k


Additional Compensation and Benefits

• Affordable Medical, Dental and Vision plans

• 401K with 3% company match

• Short- and Long-Term Disability plans

• Accident & Critical Illness Insurance available

• 20K Life Insurance Policy free

• Additional life insurance available

• 6 Paid Holidays each year

• Paid Time Off earn up to 3 weeks


Key Sub Tasks

  • Maintain communication with dispatch, your manager, parts and installation teams.
  • Keep your company truck clean, inside and out.
  • Keep your truck inventory up to date.
  • Properly complete paperwork.
  • Join the on-call rotation.
  • Maintain a clean and professional appearance.
  • Have and maintain a clean driving record.
  • Participate in training allowing you to grow and develop as a professional.
  • Have or be willing to get the proper certifications. We can help you with this.


Desired Skills and Experience

  • If you can achieve the above and you find it fun and challenging - you have just the right amount.
  • What We Offer
  • Our top performers are among the highest paid technicians in [name of city]. You’ll have unlimited earning potential.
  • Company supplied, take it home at night, new and safe, super-cool company truck.
  • Health insurance- medical, dental, vision, life insurance, short-term and long-term disability.
  • New technology, including iPhone, iPad & access to integrated software.
  • State of the art tools, parts and supplies.
  • 401k Plan with a company match.
  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Apollo Home.


Expected Physical Capabilities (representative not exhaustive)

  • Carry a 50-pound tool bag up and down stairs
  • Climb a 40-foot ladder with tool bag (50 pounds)
  • Carry a 75-100-pound compressor
  • Carry a 40-foot ladder
  • Get into an attic and/ or crawl space which requires hunching, bending, squatting


If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.


 

Equal Opportunity Employer

Apply NOW!

HVAC Service Apprentice

Description

Are You Interested In A Trade and Not Just A Job? 

Our Earn and Learn Apprenticeship Program Is The Right Choice For You!

 

Apollo Home has been servicing the Greater Cincinnati area since 1901! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  

 

The HVAC Apprenticeship program is an accelerated course that consists of both internal and external training's designed to teach the technical and customer service skills necessary to be successful in the modern contracting environment. Specifically, the course will cover the following initial trainings:

  • Apollo Home Introduction
  • Nexstar Service System- an industry leading approach to offering customers solutions ranging from repair to replacement
  • Service Titan Mobile- an app based customer solutions program used in the field to present options to clients
  • Technician Ride-Along schedule that allows you to build relationships with established technicians , while learning new skills
  • Ultimate Technical Academy- a technical immersion class designed to teach the fundamentals of Air Conditioning Technology 
  • Installation Fundamentals- a two week course that teaches the skills necessary to install AIr Conditioning systems and basic metal fabrication 
  • Enrollment in bi-weekly and ongoing technical training course designed to continually enhance your technical skillset
  • Apollo strives for achievement in the HVAC industry and we provide in house training and multiple outside sources to guide our apprentices in the direction of the obtaining licensing 
  • Learn and guidance from multiple licensed HVAC technicians on staff
  • Salary range from $35,000 to $60,000 plus


Why choose Apollo’s training program over a trade school? Simple – Trade Schools charge incredulous prices to teach fundamentals, but are no guarantee of future employment. We believe that the training provided though our apprenticeship program is superior in quality, and is ‘hands on’ – allowing you to more quickly develop your practical knowledge of the industry. State of the Art in house training lab. You’ll also be paid for your training, as you’ll be working the entire duration of the program.

 

Expected Physical Capabilities (representative not exhaustive)

  • Carry a 50-pound tool bag up and down stairs
  • Climb a 40-foot ladder with tool bag (50 pounds)
  • Carry a 75-100-pound compressor
  • Carry a 40-foot ladder
  • Get into an attic and/ or crawl space which requires hunching, bending, squatting


We look forward to spending more time discussing your potential future career in HVAC!

 

Equal Opportunity Employer

 


Apply NOW!

HVAC Service Technician

Description

Apollo Home has been servicing the Greater Cincinnati area since 1901! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  

 

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.

 

The Big Task

As an HVAC Service Technician you will diagnose and repair heating and cooling systems and lead customers to informed and confident buying decisions by providing an extraordinary customer experience.


Pay Range: $60k-$100k


Additional Compensation and Benefits:

• Affordable Medical, Dental and Vision plans

• 401K with 3% company match

• Short- and Long-Term Disability plans

• Accident & Critical Illness Insurance available

• 20K Life Insurance Policy free

• Additional life insurance available

• 6 Paid Holidays each year

• Paid Time Off earn up to 3 weeks



Key Sub Tasks

  • Maintain communication with dispatch, your manager, parts and installation teams.
  • Keep your company truck clean, inside and out.
  • Keep your truck inventory up to date.
  • Properly complete paperwork.
  • Join the on-call rotation.
  • Maintain a clean and professional appearance.
  • Have and maintain a clean driving record.
  • Participate in training allowing you to grow and develop as a professional.
  • Have or be willing to get the proper certifications. We can help you with this.

Desired Skills and Experience

 

If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.

 

What We Offer

  • Our top performers are among the highest paid technicians in Cincinnati. You’ll have unlimited earning potential.
  • Company supplied, take it home at night, new and safe, super-cool company truck.
  • Health Insurance- for medical, dental, vision, life insurance, short-term and long-term disability.
  • New technology, including iPhone, iPad & access to integrated software.
  • State of the art tools, parts and supplies.
  • 401k Plan with a company match.
  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Apollo Home.

Expected Physical Capabilities (representative not exhaustive)

  • Carry a 50 pound tool bag up and down stairs
  • Climb a 40 foot ladder with tool bag (50 pounds)
  • Carry a 75-100 pound compressor
  • Carry a 40 foot ladder
  • Get into an attic and/ or crawl space which requires hunching, bending, squatting

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where they will be appreciated by their team and their customers, and where their work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Your company name here by visiting www.apollohome.com. When you're ready, please follow the directions at https://apollohome.com/careers/ to apply for this position.

 

Equal Opportunity Employer

 


Apply NOW!

Plumbing Apprentice

Description

Are You Interested In A Trade and Not Just A Job? 

Our Earn and Learn Apprenticeship Program Is The Right Choice For You!

 

Apollo Home has been servicing the Greater Cincinnati area since 1901! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  

 

Thank you for considering the Apollo Home Apprenticeship program! The Plumbing Apprenticeship program is an accelerated course that consists of both internal and external trainings designed to teach the technical and customer service skills necessary to be successful in the modern contracting environment. Specifically, the course will cover the following initial trainings:

  • Apollo Home introduction
  • Nexstar Service System – an industry leading approach to offering customers solutions ranging from repair to replacement.
  • Nextech online virtual training to learn the basics of plumbing all the way to the advanced plumbing skills.
  • Technician Ride-Along schedule that allows you to build relationships with established technicians, while learning new skills
  • Apollo strives for achievement in the Plumbing Industry and we provide in house training and multiple outside sources to guide our apprentices in the direction of obtaining their licensing in both the State of Ohio and Kentucky.
  • Learn and guidance from multiple licensed plumber on staff
  • Enrollment in a bi-weekly and ongoing technical training course designed to continually enhance your technical skillset


Starting Pay: $16 per/hr


Why choose Apollo’s training program over a trade school? Simple – Trade Schools charge incredulous prices to teach fundamentals, but are no guarantee of future employment. We believe that the training provided though our apprenticeship program is superior in quality, and is ‘hands on’ – allowing you to more quickly develop your practical knowledge of the industry. State of the Art in house training lab. You’ll also be paid for your training, as you’ll be working the entire duration of the program.

 

We look forward to spending more time discussing your potential future career in Plumbing!

 

Equal Opportunity Employer


Apply NOW!

Electrician

Description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team.


Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. Due to our expansive growth we are currently seeking Electricians in the Cincinnati area.


Pay Range: $40,000 - $90,000


Compensation & Benefits:

  • Our top performers are among the highest paid technicians in Cincinnati. You’ll have unlimited earning potential starting from $40,000 to $90,000 plus.
  • Company supplied, take it home at night, new and safe, super-cool company truck.
  • Health insurance- medical, dental, vision, life insurance, short-term and long-term disability.
  • New technology, including iPhone, iPad & access to integrated software.
  • State of the art tools, parts and supplies.
  • 401k Plan with a company match.
  • A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Apollo Home.


Why We Need You!

Because we offer top of the line products and services, we need top of the line electricians who genuinely care about the customer and look at this opportunity as not just a job but a career.


The Big Task

You will diagnose and repair electrical systems and lead customers to informed and confident buying decisions.


Key Sub Tasks

  • Maintain communication with dispatch, your manager, parts and installation teams.
  • Keep your company truck clean, inside and out.
  • Keep your truck inventory up to date.
  • Properly complete paperwork.
  • Join the on-call rotation.
  • Maintain a clean and professional appearance.
  • Have and maintain a clean driving record.
  • Participate in training allowing you to grow and develop as a professional.
  • Have or be willing to get the proper certifications. We can help you with this.


If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.


Equal Opportunity Employer


Apply NOW!

Experienced Excavation Operator

Description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team.


Apollo Home has been servicing the Greater Cincinnati area since 1901! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  


As a Lead Excavator you will be responsible for repairing and replacing residential sewer and water mains as well as sewer relining and patching. You will be responsible for operating any heavy equipment and executing the job in a safe and efficient manner while showing the highest respect for the customers and their property.


Pay Range: $33,280 - $62,400


Regular Duties

  • Review the job plans and material requisition prior to arriving and addressing any concerns
  • Communicate regularly with customers, office, inspectors and camera specialist on job progress or any issues that arise
  • Operate excavator, skid-steer, trench roller, jack hammer and other heavy equipment
  • Install new sewer, water lines and other related plumbing associated with the job
  • Operate sewer relining, jetting and patching equipment
  • Oversee the safety and efficiency of any crew assisting on the job
  • Perform job with minimal disturbance of customers property and comfort
  • Backfill and tamp down trenches, concrete basements/ slabs and seed & straw yards
  • Collect invoice amount from customer as directed and provide final receipt
  • Document all materials used from truck stock and materials to be returned from orders on the original material requisition
  • Attend and participate in regular meetings and training (some of which may be offsite or out of town)



Requirements

  • Strong technical, project management and communication skills
  • Highly organized with exceptional follow-through abilities
  • Reliable and able to work in a fast paced team environment
  • Flexible schedule and able to work evenings and some weekends (often on short notice)
  • Valid drivers license with clean driving record and reliable transportation


Equal Opportunity Employer 


Apply NOW!

Parts Delivery Driver / Warehouse

Description

Click "Apply on Company Website" and our recruiting assistant Olivia will help get you scheduled with a recruiter.


Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. We are currently seeking a Parts Delivery Driver / Logistics Support Specialist.


Annual Pay Range: $31,000 - $46,000

 

You will provide general support for full service contracting business, including shop and vehicle maintenance and parts deliveries. 

 

• Pick-up and deliver parts to technicians at jobsites.

• Communicate with department heads and other team members for the efficient allocation of time and resources.

• Receive, return, and ship various industry items.

• Assist with field installations or repair work as directed.

• Willing to work until the job is done including occasional evenings and weekends.

• Other duties may be assigned.

• Basic understanding of parts across all Apollo Home trade lines.


 

 

 EOE


Apply NOW!

Handyman

Description

Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  


We are looking for an experienced and customer oriented Handy Man. You receive a base hourly with bonus and top industry benefits.


Starting Annual Pay: $47,840 (does not include OT & Bonus)


Additional Compensation and Benefits:

• Affordable Medical, Dental and Vision plans

• 401K with 3% company match

• Short- and Long-Term Disability plans

• Accident & Critical Illness Insurance available

• 20K Life Insurance Policy free

• Additional life insurance available

• 6 Paid Holidays each year

• Paid Time Off earn up to 3 weeks



Regular Duties:

  • Analyze and fix customer home maintenance repairs.
  • Includes light carpentry, painting, crown molding installation and repair, drywall, shelving, caulk grout, door repair, flooring repair, storage area repair, exterior maintenance and more.
  • Resolve the customer problems in a courteous, professional and timely manner.
  • Look outside the box to provide solutions for Members.
  • Be actively involved in training programs that are available.

 

Requirements

Must have 4-5 years experience in home maintenance repairs.

Must have excellent communications skills.

Must be able to communicate with customers on all levels

Highly motivated and driven

Must have clean driving record and background check.

 

Equal Opportunity Employer 

Apply NOW!

Experienced Plumber

Description

Apollo Home has been servicing the Greater Cincinnati area since 1901! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. Due to our expansive growth, we are now hiring Plumbers in the Cincinnati Area!


Pay Range: $65,000-$100,000


Additional Compensation and Benefits: 

  • Company supplied, take it home at night, new and safe, super-cool company truck.
  • Medical Insurance -- we pay 100% for you and your family's insurance premiums for health, dental, vision, life insurance, short-term and long-term disability.
  • New technology, including iPhone, iPad & access to integrated software.
  • State of the art tools, parts, and supplies.
  • 401k Plan with a company match.
  • A family. This is last on the list because it’s most important. We care about our team and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Apollo Home.


What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning, and electrical systems.


The Big Task

We are looking for an experienced plumber. You will diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions. You receive a base hourly and additional compensation from $65,000 to $100,000 plus a year.


Key Sub Tasks

  • Maintain communication with dispatch, your manager, parts, and installation teams.
  • Keep your company truck clean, inside and out.
  • Keep your truck inventory up to date.
  • Properly complete paperwork.
  • Join the on-call rotation.
  • Maintain a clean and professional appearance.
  • Have and maintain a clean driving record.
  • Participate in training allowing you to grow and develop as a professional.
  • Have or be willing to get the proper certifications. We can help you with this.

 

Desired Skills and Experience

If you can achieve the above and you find it fun and challenging - you have just the right amount of skill and experience.


If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.

 

Equal Opportunity Employer

Apply NOW!

Technical Recruiter

Description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team.


Apollo Home is a national leading service provider of plumbing, electrical and HVAC. The key to growth of the business is its people. We are dedicated to creating an environment that attracts and retains talented and passionate people. The key outcome to our unprecedented growth is through supporting a healthy and productive relationship with our team and continuing to improve performance by enhancing the career path of each of our team members.


We are seeking an individual with a strong focus on recruiting and supporting a growing segment of our Service business in the Cincinnati area. You will actively recruit for all aspects of our growing business. The person(s) selected in these areas must be adept at proactively building pipelines of qualified candidates and a fearless pursuer of passive candidates via networking and warm calling. Our Technical Recruiters are also provided with a company owned vehicle & gas card.


Pay Range: $55,000 - $60,000


Aggressive Bonus Plan

Company Vehicle + Gas Card


Additional Compensation and Benefits:

• Affordable Medical, Dental and Vision plans

• 401K with 3% company match

• Short- and Long-Term Disability plans

• Accident & Critical Illness Insurance available

• 20K Life Insurance Policy free

• Additional life insurance available

• 6 Paid Holidays each year

• Paid Time Off earn up to 3 weeks


Responsibilities:

• Work as a trusted advisor and business partner providing consultative recruitment services, consistent communication, and timely follow-through on commitments to hiring managers

• Source candidates for sales, customer service, operational functions and other positions of varying experience levels

• Directly source candidates, screen resumes, perform telephone screen interviews and interview candidates for referral to managers

• Track candidates through our talent management system to ensure compliance, adherence to corporate protocol, and the proper measurement of recruiting initiatives

• Manage recruitment processes, including onboarding, using our human capital management system to ensure accurate and compliant records & retention

• Develop professional relationships with industry and civic groups, educational institutions, and government agencies for candidate sourcing and diversity outreach

• Collaborate and drive employee initiatives in engagement, recruiting, and employee relations

• Problem solve using logic, reasoning, collaboration and solid HR skills to resolve difficult employee situations

• Foster a culture of teamwork and respect through effective coaching and implementation of Company standards and guidelines

• Coordinate and deliver management training in interviewing, hiring and selection, positive team member relations, handling terminations and harassment issues

• Provide specific deliverables such as weekly reports and strategic plans

• Monitor the effectiveness of campaigns and overall strategy, making adjustments to consistently deliver expected results and client satisfaction

• Influence outcomes through established relationships with employees, leaders, and coworkers

• Successfully manage multiple competing priorities and simultaneous requisitions with aggressive timelines


Additional Compensation and Benefits:

• Affordable Medical, Dental and Vision plans

• 401K with 3% company match

• Short- and Long-Term Disability plans

• Accident & Critical Illness Insurance available

• 20K Life Insurance Policy free

• Additional life insurance available

• 6 Paid Holidays each year

• Paid Time Off earn up to 3 weeks


Apollo Home is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Apply NOW!

Customer Service Representative

Description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team.


Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry.  


No experience necessary- we will train Customer Service Professionals eager to learn!


Pay Range: $15.00 - $17.00 per/hr + Incentive Bonus

 

The Oh So Vital Link Between The Customer And The Company

 

You are a high-skills people person.

If Apollo had a customer on the ledge, there’d be nobody better to talk them inside than you. Why? Because you have empathy for the customer’s particular situation and are passionate about how Apollo Home can provide exactly the right solution.

 

For you, it’s easy to be the best at:  

• Converting incoming customer calls to booked service appointments

• Responding to customer requests, providing needed service guidance, and prompt follow-up.

• Scheduling customers based on the urgency of the needed repairs and the customers’ busy schedules.

• Entering detailed, accurate customer information into the database.

• Promoting the company through outbound calling, cross-promotion, and following up on unsold Apollo quotes to win additional business.

• Becoming an ambassador for the Apollo Home brand. 

 

Your qualifications must include:

• High School degree.

• Strong verbal and written communications skills

• Ability to meet deadlines.              

• Computer proficiency with good keyboarding skills.

• Accuracy and attention to detail.

• Bachelor’s degree or equivalent is a plus.

  

 

If this is you, you’ll be joining a high-paced organization that’s a six-time Top Work Place. Your associates are highly motivated professionals who love to win as a team. We’re not just a good place to work. We’re a great place to live your life.

 

Equal Opportunity Employer

Apply NOW!

Dispatcher

Description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team.


Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. 

 

Dispatch Representative

No experience necessary- we will train Customer Service Professionals eager to learn!


Pay Range: $17.00-$19.00 per hour + incentive bonus


Additional Compensation and Benefits:

· Affordable Medical, Dental and Vision plans

· 401K with 3% company match

· Short and Long Term Disability Plans Available

· $20K Life Insurance Policy Free to Employees

· 6 Paid Holidays each year

· Paid Time Off earn up to 3 weeks/yr.


 

As a dispatcher, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company’s financial goals.

 

Dispatch Responsibilities

  • Schedule and coordinate all booked calls.  Monitor calls in unassigned.
  • Evaluate booked calls and assign the best technician to each service appointment.  
  • Maximize revenue by maintaining complete control over scheduling service and maintenance calls with customers and monitor technicians’ performances.
  • Meet daily revenue goals by prioritizing the most urgent and profitable calls. 
  • Relay accurate information to technicians, ensuring proficient, quality customer experiences; including any special instructions.
  • Update customers throughout the day on the technician’s progress.
  • Hold morning briefing on D-board with Service Manager and update throughout the day.


Including:

  • Number of Calls on D-board.
  • Opportunity Calls
  • Be professional and establish customer rapport, encouraging repeat business. 
  • Respond to customer requests, resolving issues, and promoting the brand.  
  • Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.
  • Working with the Service Manager, develop contingency plans for busy times.
  • Debrief Service Technicians after completion of each call.
  • Follow up - respond to all messages left through on-call answering service.
  • Forecast workload for 2 – 3 days out review with Service Manager.
  • Contact customers with a “Parts Pending” status as parts are received for scheduling.
  • Update customer files as information is received from installation or service. 
  • Take incoming customer calls during times of high volume or coverage purposes.
  • Other duties as assigned.


Requirements

  • Proven track record in customer service or dispatch.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities. 
  • Strong verbal and written communications.
  • Passionate about ABC Company and loves the brand. 
  • Ability to build trust, diffuse conflict, and hold others accountable. 
  • Bachelor's degree or equivalent is a plus. 
  • Engaging personality that blends well with a fast-paced, goal-driven environment. 
  • Competitive individual contributor who also loves to win as a team.  
  • Highly motivated, flexible, and great attitude on life. 
  • Advanced customer service skills.
  • Ability to multi-task
  • Flexible schedule must be able to work second shift 


If this is you, you’ll be joining a high-paced organization that’s a six-time Top Work Place. Your associates are highly motivated professionals who love to win as a team. We’re not just a good place to work. We’re a great place to live your life.



Equal Opportunity Employer

Apply NOW!

Electrical Service Manager

Description

Click “Apply on Company Website” and our recruiting assistant Olivia will help you schedule an interview with our team.


Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. Due to our expansive growth we are currently seeking Electrical Service Manager in the Cincinnati area.


Pay Range: $80,000 - $100,000


Additional Compensation and Benefits:

• Affordable Medical, Dental and Vision plans

• 401K with 3% company match

• Short- and Long-Term Disability plans

• Accident & Critical Illness Insurance available

• 20K Life Insurance Policy free

• Additional life insurance available

• 6 Paid Holidays each year

• Paid Time Off


Why We Need You!

Because we offer top of the line products and services, we need top of the line Electrical Service Manager who genuinely cares about their employees and the customer.


The Big Task

Oversees a team of field technicians to achieve company and departmental goals. Provides the necessary leadership and assistance to the company Leadership Team to organize, direct, coordinate and control his / her department to meet the needs and demands of our customers.


Key Sub Tasks

-Promote the efficient and profitable use of department labor resource

-Assist in the overall training and development needs of department employees

-Lead weekly departmental meetings for the purpose of identifying and solving key issues, communicating business direction and expectations to field employees

-Ensure that general company policies, safety procedures and company ethics expectations are being upheld

-Monitor the appearance of vehicles and field personnel, ensure corrections are made as needed to maintain an image of professionalism at all times

-Make recommendations on revisions to processes, truck inventories and pricing in order to promote the profitable growth of the department

-Set individual goals for department employees for performance benchmarking and employee development

-Perform technician ride-alongs for the purpose of ensuring that the Nexstar Service System process is being executed properly in the field

-Run and assist on service or maintenance calls as needed to maintain fluid call schedule

-Participates in daily management huddles and operational level meetings to solve issues and present opportunities for growth


Minimum Qualifications

-High School degree required

-5 or more years of related industry experience

-Proficient in basic computer skills, including email usage. Microsoft Office a plus.

-Excellent organizational skills with exceptional follow-through abilities

-Strong verbal and written communications

-Attention to detail and accuracy

-Hits deadlines

-Highly motivated, flexible, and great attitude on life



If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company.


Equal Opportunity Employer



Apply NOW!

Hear It From Our Team!

“ We want to bring every employee along in the growth of Apollo Home, because we’ll go farther, together.”

Jamie Gerdsen | CEO, APOLLO HOME